admin@mtecinternational.co.uk
01623 573 099

GDPR

Introduction

MTEC International Group Ltd is committed to protecting the privacy and security of your personal information.

This privacy notice describes how we collect and use the personal information you provide to us, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

The Kind of Information We Hold About You

We are required to collect, store, and use your personal information, this may include:

  • Contact details
  • Right to work documents
  • Details of driving license
  • Emergency contact details
  • A copy of your CV
  • Qualifications
  • Professional memberships
  • Salary and additional benefits information
  • Positions you have previously applied for

We may be required to process additional information for candidates who would be employed by MTEC International group Ltd on a temporary basis with any of our clients which could include:

  • Bank details
  • NI number
  • Tax details
  • References
  • Details of any unspent and relevant criminal convictions
  • Sick leave details
  • Disciplinary and grievance information
  • Performance Details

Candidates who would be self-employed as a contractor will need to provide some additional information which could include:

  • Companies House information
  • Details of Public Liability insurance
  • VAT registration

How Is Your Personal Information Collected?

We typically collect this personal information directly from you or through our website or job advertisements. We may sometimes be required to collect additional information from third parties or other publicly available sources. MTEC International Group Ltd will take reasonable steps to inform you it has collected your personal information from a third party.

How We Use Information About You

We need certain personal information primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below:

  • Providing our recruitment services
  • To maintain business relationships with clients and candidates
  • To submit your CV to third parties
  • Checking if you are legally entitled to work in the UK
  • Assessing qualifications for a particular job
  • To determine your suitability for a particular job
  • Send you marketing communications and information relating to our services which we think may be of interest to you (which you have the right to opt out of)
  • To ensure your own safety and security

If you are engaged as an employee or contractor through MTEC International Group Ltd we may also need additional information for the following reasons:

  • Administering the contract, we have entered into with you
  • Paying you, deducting tax and National Insurance contributions
  • Dealing with legal disputes involving you, or other employees, workers and contractors
  • To prevent fraud

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

If You Fail to Provide Personal Information

If you fail to provide certain information when requested, we may not be able to represent you as a recruitment agency, or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers).

How We Use Particularly Sensitive Information

We may use your particularly sensitive personal information in the following ways:

  • In limited circumstances, with the explicit written consent
  • To ensure you are eligible to work in the UK
  • In order to meet legal obligations
  • When it is needed to assess working capacity on health grounds, subject to appropriate confidentiality safeguards.

Do We Need Your Consent?

We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.

Information About Criminal Convictions

We will only collect information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so. Where appropriate, we will collect information about criminal convictions as part of the recruitment process or we may be notified of such information directly by you. We will use information about criminal convictions and offences usually where such processing is necessary to carry out our obligations and provided we do so in line with our contractual obligations to our clients and candidates.

Automated Decision-Making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so and we have notified you.

Data Sharing

We may have to share your data with third parties, including prospective employers, third-party service providers and other entities in the group. We require third parties to respect the security of your data and to treat it in accordance with the law.

Why Might You Share My Information with Third Parties?

We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

Which Third-Party Providers Process My Information?

"Third parties" includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities may be carried out by third-party service providers: CV formatting, payroll, pension administration, benefits provision and administration, and IT services.

How Secure Is My Information with Third-Party Service Providers And Other Entities In Our Group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

What About Other Third-Parties?

We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

DATA RETENTION

How Long Will You Use My Information For?

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

Your Duty to Inform Us of Any Changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

Your Rights in Connection with Personal Information

Under certain circumstances, by law, you have the right to:

  • Request access to your personal information
  • Request correction of the personal information that we hold about you
  • Request the erasure of your personal information
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground
  • Request the restriction of processing of your personal information
  • Request the transfer of your personal information to another party

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Halo Recruit in writing.

No Fee is Usually Required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What We May Need from You

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to Withdraw Consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, don't hesitate to get in touch with the HR department at MTEC International Group Ltd. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Changes to This Privacy Notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

By agreeing to our Privacy Policy, you are also stating that you have read and agree to our Terms and Conditions and Cookies Policy.

If you have any questions about this privacy notice, please contact the admin@mtecinternational.co.uk

Updated February 2023

Complaints Procedure

MTEC International Group Ltdis committed to providing a high-level service to our Customers and our Workers. If you do not receive satisfaction from us, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please send your letter of complaint to the branch manager of the branch that you have been dealing with as the branch management team is best placed to put matters right for you as quickly as possible.

If you're unable to do this, or feel unhappy or dissatisfied with the response you received, please email or write to:

Complaints Department
MTEC International Group Ltd (HQ)

Malcolm Sargison Center

142 West St, Warsop Vale, Mansfield NG20 8XL

Email admin@mtecinternational.co.uk

Please provide as much accurate detail as possible.

The Next Steps

  1. We will send you a letter acknowledging your complaint and may ask you to confirm or explain some of the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 5 working days of us receiving your complaint letter
  2. We will record your complaint in our central register within a day of having received it
  3. We will acknowledge your reply to our acknowledgment letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 working days of your reply
  4. We will then start to investigate your complaint. This will normally involve the following steps
  5. We may ask the member of staff who dealt with you to provide a detailed report outlining all correspondence and actions taken linked to your complaint
  6. We will then examine the member of staff's report and if required hold a meeting with the staff member concerned to clarify any points of concern if any. This will take up to 4 days from receiving their report
  7. We will then within 5 days write to you detailing our findings regarding your complaint and hopefully resolve your complaint as the investigation is complete
  8. At this stage, if you are still not satisfied you can write to us again. When another person with the company will review the Directors decision within 10 days.

If we have to change any of the time scales above, we will let you know and explain why.

 Modern Slavery 

MTEC International Group Ltd is committed to developing and adopting a proactive approach to Modern Slavery and Human Trafficking in an attempt to ensure it is not taking place in our business.

We will continue to develop our policies and codes of practice, raise awareness, and consistently audit our processes.

We will promote this throughout the business from our board of directors to the management team, branch teams and new recruits.

MTEC International Group Ltd operates as an employment business and employment agency sourcing and supplying staff across a number of sectors.

Due Diligence

To ensure a high level of understanding of the risks of Modern Slavery and Human Trafficking in the business, comprehensive training is provided to all staff working for MTEC International Group Ltd. Furthermore, our onboarding processes ensure thorough checks are introduced from the initial point of contact to ensure that full consideration is given by all staff when engaging with and registering workers.

All prospective candidates are interviewed face to face individually, with questions specifically targeted to try and identify whether they are subject to any form of Modern Slavery and Human Trafficking. Regular checks are conducted by our Compliance Manager, focusing primarily on what we consider to be 'red flags' of Modern Slavery and Human Trafficking, such as duplicate bank details, shared addresses and phone numbers, along with signs of physical or mental abuse.

All staff of MTEC International.co.uk are made aware of what signals to look for, how these signals could indicate Modern Slavery and Human Trafficking are present and what to do should a situation arise. The training process for new employees covers Modern Slavery and Human Trafficking to create awareness and to fully identify the process to follow should a situation arise.

Our Reception areas display information relating to Modern Day Slavery and Human Trafficking, which all candidates have access to. This information is provided in a selection of different languages to ensure our candidates fully understand it, and it details how candidates can seek help should they feel that they are a victim of Modern Slavery or Human Trafficking.

We provide all of our candidates with a Worker Handbook at the point of registration which also details the correct processes for reporting any suspicion of Modern Slavery or Human Trafficking, and gives contact numbers for relevant charities and helplines, along with the contact information for MTEC International Groups Ltd own Complaints department.